The world is Gotham city and Dineout is Batman

Dineout, India’s largest dining out and restaurant tech platform has always believed in a restaurant first approach. Supporting the restaurant business with cutting edge technology has always been our forte. But when life throws a curveball, like that of COVID-19, what do we do? Do we dodge? Or do we swing our bat and hit it out of the stadium? We believe in the latter, and we swing it real hard.

All of us have been bombarded with news about COVID-19 and its implications on our society. And the restaurant industry has been the first to bear the brunt. The news about our restaurant industry expecting a loss between 70,000 – 80,000 crore is disheartening. And this pulls the heartstrings of about 7.3 million people who invest their blood and sweat in it every day. So what do we do? The restaurant industry, being the thought leader that they are, has taken a brave step towards safeguarding their diners. They have either temporarily stopped services, or have adopted contact-less delivery. The precautionary measures at such delivery restaurants are at par with medical facilities. 

So we have decided to take matters into our own hands. Using Dineout platform, we have set up a rescue plan, Operation: Restaurant Vouchers

Here is how ‘Restaurant Vouchers’ works-

  1. Using our ‘Restaurant Vouchers’ platform, we empower your loyal diners to buy vouchers of either 500 INR or 1000 INR. These vouchers have a validity period of 3-6 months. So as soon as things calm down and they can all step out, they will walk straight through your open doors.
  2. We encourage our restaurant partners to give us an inventory of either 50 vouchers, each worth 1000 INR or 100 vouchers, each worth 500 INR. How does this help the restaurant? People buy vouchers that they will use in the future, which guarantees immediate cash flow.
  3. How does the diner benefit? The diner buys these vouchers at a discounted price. This discount is up to 30%, at the restaurants’ discretion.
  4. These vouchers will apply on the total bill, which is inclusive of taxes.
  5. What does Dineout get out of this? Your love.

Your diners are in knee-deep withdrawal symptoms from not getting all the love that you serve along with your food. So, this is our little way of playing batman, the hero in a cape. We’re committed to do our part and continue to introduce new tools in the coming days to help facilitate support for the restaurant business community.

We hope our effort helps ‘flatten the curve’ of lost income for restaurants and secures the business and its staff’s needs. You are lucky to have such lovely and loyal diners who can’t stop thinking of those crispy, fiery peri-peri fries that you serve!

 

As you read this, we already are assisting about 1000 restaurants with ‘Restaurant Vouchers’. If you want to know more about this, write to us at info@dineout.co.in. Or call up your salesperson. We are all working from home, but we can’t stop thinking about you. Let us help you rewrite history.

 

Measures a restaurant needs to take to be safe from Covid- 19

Covid-19, commonly known as Coronavirus, has been declared a pandemic by the World Health Organization. This has resulted in a panic amongst people. In India, Covid-19 cases rise to 147, and the numbers are growing steadily.

Under such circumstances, it is essential to maintain the utmost hygiene to keep both your staff and diners safe. The lack of confidence to step out in public spaces is making people wary about going to malls and restaurants in particular. People have started avoiding non-vegetarian food. Among various covid-19 trending hashtags, #NoMeat_NoCoronaVirus has been an ongoing one. 

The food and beverage industry has seen decreased footfall due to this. Although, with the right safety measures being taken, restaurants are performing their role by taking extra care of the hygiene. It’s not only a matter of your customer’s safety but also the matter of your own safety. With food delivery platforms like zomato and swiggy opting for services like – leave the food at the door service, where the valet leaves the food at the doorstep, and the customer can pick it up later, many restaurants are also following conduct because health comes first. All of us together need to save the world from this pandemic. 

Here are the preventive measures you can incorporate in your restaurant to protect your staff and your guests:

Masks and surgical gloves for staff

 

The staff should be instructed to work with the mask and gloves on only. It should be mandatory for the chefs and servers who are handling the food items.

Staff Survey Activity 

  • The staff must be surveyed. It must be made sure that their family or friends do not have this virus or have been suspected of it. 
  • Proper check must happen on whether staff members have travelled abroad recently, especially to China or Italy
  • On-ground check-ups must be conducted. A person must be assigned to check the temperature of the staff as they enter the restaurant every day

If any of the above is true for any staff member, then they should immediately be sent to the hospital for a check-up.

Keep your outlet extra clean

Sanitize your restaurant every day

  • The furniture, the floors and the kitchen space should be sanitized every day before closing. Extra care of hygiene at all times must be ensured. The frequency of cleaning has to be increased. 
  • Sanitizers at every table must be kept for your guests. There must be a designated hygienic space where your staff and guests can wash their hands. 

 

Inform your customers of the safety measures

The diners must be aware that you are serious about their safety and that you have taken the necessary preventive measures. Send them personalised SMS or emails that convey the message. 

Providing healthy and clean meals to your guests must be the priority right now, and taking care of the fact that the work environment is safe for your staff is also very important. It would be best if you told your staff and diners that your restaurant is taking all the necessary measures.

The good part is that if the right measures are taken at the right time, we can prevent the virus from spreading further. Incorporate these things at your restaurant and make it a safe space for your colleagues and guests.

Now that you have read this blog. Don’t forget to wash your hands. 😉

Stay Safe 🙂

 

 

Time Hacks for Restaurant Operators: Work Smarter, Not Harder

In our superficial world, we often position money to be the most important thing in our lives. But there is something far more important and valuable than money – time. Time is one such resource that cannot be bought by money, but can be instead turned into money!

We live in one of the most amazing times, wherein we are blessed with abundance of connectivity, internet, and information. However, we still do not have an abundance of time. This begs for the importance of time management.

Time management is a conscious act of planning and utilizing your time to work in a far more efficient and productive manner. In any business, time management is of utmost importance to get tasks done, meet deadlines, and attain success.

For a restaurant operator, the role is highly stressful, demanding, and busy. On any given day, the role pulls them towards every possible direction; from addressing customer needs to look at the food quality, from addressing staff needs to check the P&Ls. These pressures and responsibilities eventually lead to burnouts and decreased productivity rates. Thus highlighting the effective need for working smarter and not harder. 

Time Hacks for Restaurant Operators to Ensure Efficiency

  • Usage of data tools

With the help of data tools, restaurant operators can figure out potential and ongoing trends in the industry and fix any visible gaps in the operation. Restaurant analytics like average cooking time, speed of service, and busy working hours are immensely helpful for operators to ensure an optimal level of efficiency.

You can also turn into an efficiently operating restaurant.

  • Pay at the table service

Similar to a restaurant, time is highly important for the customer as well. Hence, the usage of pay-at-table service enables the customer to make payments faster and saves considerable time.

You can facilitate this with DO-PAY : Contact us at info@dineout.co.in

  • Online Kitchen Software

Online kitchen software is used to notify the kitchen staff about any new orders. This ensures timely delivery and less wait time for the customers, thereby heightening the productivity level of the restaurant.

Get your Online kitchen software now!

 

  • Training Manual for the Employees

In order to help both new and existing employees to understand the functioning of the restaurant in a better manner, operators must create a training manual. This not only allows them to gain extra insight into the restaurant but also enables them to work accordingly.

  • Allowing Online Bookings

Allowing online booking options for the customers is a highly effective technique for restaurant operators to ease down operations and save time. Although managing the same can be tedious at first, it can be highly effective in the long run. Add to this, it broadens the revenue channels of the restaurant.

Get more assistance on how you can go about this here.

This list is in no way exhaustive, and there are a number of time hacks that restaurant operators can use. However, it ultimately boils down to understanding the critical areas in your restaurant workflow and making changes therein, accordingly. Although advertised as hacks, these techniques are what differentiates one from working smarter than working harder. 

Not Just a Millennial Thing: The History of Brunch

Be it a Mother’s Day invite or just an excuse to start drinking at 11 a.m., brunch is surfing the wave of ‘millennial trends’ for five years now. However, believe it or not, brunch has a long-standing history that dates back to the 1890s. 

The word was used for the very first time in 1895 by a writer called Guy Beringer in his article ‘Brunch: A Plea.’ The term, a portmanteau of the two words ‘breakfast’ and ‘lunch,’ was introduced by Beringer in an attempt to start a Sunday meal that was lighter than the typically heavy Sunday supper. Beringer made his case strong, as he implored, “Brunch is cheerful, sociable, and inciting.”

Modernized Brunch Vs. The Original Deal

Nowadays, brunches have become a meal for youngsters and college students to gather and socialize. However, the brunching scene back in the early 1900s was very different. During that time, brunch was generally a meal for the upscale crowd, which could easily get away with day drinking with charm, and could blatantly disregard Prohibition. Brunch, during prohibition, was arranged in homes to gather and gossip over. Cookbooks from the 1930s would recommend a brunch hostess to make alcohol available for her male guests while including mocktail recipes for her female friends.

The scenario has changed a tad bit since then. The modernized brunching became mainstream in 2015. Restaurants today are seen offering brunch specials to their guests, which include different package deals with famous breakfast foods and heavily discounted alcohol/cocktails. While brunching was reserved for the upper class previously, the middle class has now become comfortable with the entire concept. 

It’s great to host a brunch. The difficulty is marketing it. inresto’s campaigns module can do the job for you effortlessly.

Steal the Deal

Brunching has become a ragingly common norm among industrialists to gather and socialize over. This cultural trend is especially visible among people from the restaurant and the hospitality industry. A lucrative add-on to this? Sunday brunches have now become THE meal to socialize over. Modern brunching has continued to rise in popularity and is a trend that is likely to stay. 

It is safe to say that brunch is the new IT girls in meal-town. Many restaurant owners are cashing in on this opportunity by not only including a brunch menu, but providing group discounts, crazy alcohol and cocktail discounts, and a cherry on the cake- introducing Sunday brunch specials. 

You diners must be aware of the crazy discounts and Special menu additions for brunch. Send them personalised SMS & emails and make them aware.

Let’s Talk Money

While brunching may be all hyped up, could it truly be money-making for restaurant-owners? Uh, yeah! Brunching has provided a gateway for many restaurant owners to make room for a little extra money-making, and allowing them to create a unique identity. If you’re looking to beat that competitor down the street who is rocking it at dining, you could very well build a brunching empire. With more than 12% rise in visitors and about 25% rise in revenue generation, brunching should definitely top your priority list, as a consumer as well as a restaurant owner.

Are you ready to Brunch it? 

How to win your customers’ hearts this Valentines Day

Did you know restaurants rank Valentine’s Day as the second busiest day of the year? 

According to the Retail Advertising and Marketing Association, consumers spend about $13.19 billion on Valentine’s Day, enough to afford all the travel plans every person made after watching ‘Yeh Jawani hai Deewani’.

A restaurant is a place where love stories begin and moments of love brew. The place where he first proposed, their first date after their wedding, her first blind date, or be it funny date arranged by parents, a restaurant always plays an essential part in creating beautiful love memories. It is a part of every proposal story they will tell their friends.

Everyone knows one cannot choose their family, but they can choose their partner. As much as love can make you go WTF, there’s no denying we’d all be a little less rich without love in life!

Here’s how you can make their merry moments merrier:

1. Valentine’s day demands ‘The Food of Love.’ 

 

There is nothing like too much red on Valentine’s day, so spice up your food menu with Red velvet pastries, heart-shaped cookies, and cute love themed cupcakes.

Create unique combos and Platters, like a beer combo with some chicken finger food, a bottle of champagne with a bouquet of flowers, and heart-shaped chocolates.

Let’s give the couples more time engaging in intimate moments and less time picking various items from the menu.

Your diners must be aware beforehand that a Valentine’s Day special food menu awaits them so that they can pick the right venue for the day. So spread the word by sending them an email and SMS campaigns.

2. Run Hatke Offers

  • Send personalised cards at your diners’ tables, which might go something like, “You both look adorable together! Have a nice evening.” The card or a scroll(if you want to do it the cupid’s way) can be designed in love-themed templates like this cupid one or even the classic heart-shaped ones.

  • Collaborate with a photographer and capture their special moments, which they can cherish for life. You must post these pictures on your social channels and get all the people talking about your restaurant. 

Along with that, the efforts put in the decor, the food, and the setting must be captured and put across the web- on dineout stories and Instagram stories so that new customers searching for a restaurant on the web so that new customers can also get aware of the ongoing events at your restaurant.

You can create the most desirable romantic date fantasies for people watching your restaurant’s stories and pictures on the web. 

Send personalised messages to your customers so that they remember you while deciding a place for their special evening. Here’s how

3. Organize fun activities

 

  • Collaborate with a band or an artist for live music to set the mood at your restaurant. Music can make or break the mood. Romantic music such that your diners are drooling in love, and there is euphoria! 

Artists like Prateek Kuhad, Hari & Sukhmani, and bands like Agni are just some of the top picks when it comes to setting a romantic mood with some music.

  • Salsa night: There is no bond like the one you make with a partner on the dance floor. You can call professional salsa dancers and get all the people grooving on the dance floor. Singles also get a chance to mingle with new people and dance their hearts out!

4. Plan a Singles’ day out

 

If you thought just calling out couples on Valentine’s day is a hit plan for your restaurant, you are wrong! Shout out to all the singles out there and organize a party.

  • The golden rule of the party: Couple entries strictly not allowed!
  • Decorate your restaurants with funny quotes or memes for single people. When love life’s DOA, memes are your best friends.
  • Let the ‘We hate couples’ club and ‘I can’t ever get out of the friend zone’ be your guest for the day. 
  • Organize a comedy stand up or screen shows like ‘Haq Se Single’ by Zakir khan at your restaurant to hype the mood.

With social media, SMS, and email campaigns, you can create a very quirky campaign with memes and quotes that will catch your target audience’s eye. 

5. Dress code Party

  • There can be a simple dress code party planned where you invite your diners, saying they must wear red and black.
  • Or you can add a funky touch and make it interesting by asking your diners to come dress as a famous couple. It can be a classic Raj & Simran couple, Anjali and Rahul from Kuch Kuch Hota hai, or the very sensual Ram Leela.
  • A vampire couple or greek mythology inspired couple, basically tell them to be as weird and quirky as they can. And you can reward the best dressed with a free meal! 

 

It’s always exciting for couples to play dress up, and you can add spice to their lives with different themes like this. Make it engaging for them by making them act like the couple they have come dressed as or make them dance on Bollywood songs, and they will remember you as their best host! 

So get started on those Valentine’s day preps, and select ideas that you think will be a hit for your restaurant. Aren’t you already excited for D day?

You can get creative and wild with your ideas and put up a great show, but it is not good enough unless your customers know about it. Running Campaigns is, therefore, your key to create a buzz amongst your audience and make your show a hit! 

Let us help you do that. You can get in touch – Contact us: http://inresto.com/contact.html

The Restaurant Affair- Hyderabad Chapter

Introduction

The Restaurant Affair is an interactive summit that talks about the business of tomorrow. It is a unique offline forum to educate, engage, and promote the adoption of technology within the F&B industry. Whether it’s a small restaurant chain or an established eatery, every restaurant is upping its game to strive in the competition, and ‘The Restaurant Affair’ helps every restaurateur to achieve that and network with fellow folks of the industry.

 

The Hyderabad Chapter was held at Novotel HICC on 21st January. Food industry experts and leaders shared their radical views on the ongoing technology trends that are helping the industry boom and making it more than merely about food and cooking.

 

Speaking on the occasion, Mr. Ankit Mehrotra, CEO & Co-founder, Dineout said, 

“The restaurant industry is very fragmented and largely unorganized, for which the adoption of technology is a necessity in this digital era. With ‘The Restaurant Affair,’ we want to change the way restaurants function in India and help showcase the technological prowess of our products. We’re loving the response and the increasing participation of restaurants who believe in our mission and stand together with us.” 

Panel Discussion

The panel was graced by Hyderabad’s restaurant industry stalwarts- Chef Chalapati Rao- Simply South, Mr. Manish Dayya- Novotel HICC, Mr. Prosenjit Roy Choudhury- Absolute barbecues, Mr. Viren Shah- CreamStone ice creams.

Our Co-founder Ankit Mehrotra, led the panel discussion and asked the esteemed panelists intriguing questions. The discussion was mind-boggling and educated our audience on how they can manage a restaurant successfully. Experience teaches you more than any book written ever, and hence we tried to gather all the Gyan that our panelists had to offer, who have been in this game for quite some time now. 

Dineout’s Journey

Mr. Vivek Kapoor, our Cofounder, took the audience through an inspiring journey. From being just a discovery and reservations platform to being a restaurant enabler, how dineout has come a long way. 

He took us through the Dineout product suite, which helps empower restaurants & enable growth.

Game Changer 2020

Our Co-founder, Vijayan Parthasarathy, took the stage to shed light on the technology solution that is the game-changer for the restaurant industry in 2020 – Valetresolves all the parking woes at your restaurant!  

Technology Workshops

There was a guided tour of various technology solutions for our audience. The live demos helped restaurateurs understand how they can streamline and manage their restaurant’s operations effortlessly. They had the first-hand experience with the latest technology solutions.

 

If you missed being a part of the event or happened to miss this session, you can experience our entire product suite here

 

Casual conversations brewed new connections & we bonded over food & wine.

If you are enticed to be a part of a restaurant affair like this, let us know at info@dineout.co.in so that we can meet you while we’re on the road. The next destination of our tour is Kolkata, and we can’t wait to meet the chefs & restaurateurs of the city, which is every foodie’s must-visit destination.

 

You sure don’t want to miss out on opportunities to network with restaurant peers, sneak peeks at the latest industry technology, and lots of time- and money-saving tips for your restaurant. See you in your city!

 

The Restaurant Chronicles | GIRF 2020 is live | Kitchens that Fly High and more

How to Choose the Right Restaurant Management Software

No matter what the size, scale and spread of your restaurant operations may be, the right set of restaurant management solutions is your most reliable source when it comes to both efficient management of operations and optimal planning for long-term growth and expansion.

Understanding the Complete Restaurant Management System

A complete restaurant management software is your solution to every possible challenge your restaurant faces in its day to day operational activities. Solutions that are developed and customized to fulfill the specific needs of the F&B Service industry. It lets you manage your restaurant without hassles, saves human effort and costs.

The complete restaurant management solution includes the following functional modules:

  • Point Of Sale 

    A Billing and settlement system that works across all conceivable payment modes.

  • Supply Chain Management (SCM)

     A tailored, ingredient-level solution for recipe and inventory management.

  • Digital Menu

    A digital ordering system that simplifies KOT management, and enables automated direct-to-chef orders through a smart Kitchen Display System or kitchen printer.

  • Reservations 

    A technology system that efficiently manages Table Bookings and walk-in Reservations.

  • Digital Feedback 

    Customer Feedback is taken on your smart device which stores all the customer data and also enables instant grievance redressal.

  • Customer Relationship and Loyalty Management 

    You can do targeted marketing by running customized campaigns and loyalty programs through an automated programmatic approach.

  • Reporting & Analytics

    There are relevant modules to analyse data for continuous cross-functional improvement.

  • Digital Presence 

    Developing an informative website and mobile app for your restaurant.

With the emergence of multiple restaurant management software-as-a-service based solutions, and a mushrooming of online software providers, the solution is now not only accessible and affordable to the smallest and newest players, but there is also a plethora of choices. Today’s cloud-hosted solutions cater to your restaurant’s every possible need. 

Criteria Of Selection

Considering we have a vast pool available to choose from, you might need a guide to select the best of the options. Here’s that:

1. Customizability 

It’s best if the software you choose can be tailored to suit your restaurant’s specific requirements. In some cases, open-source software allows for customization at a coding level.

2. Compatibility 

The solution has to be compatible with your restaurant’s legacy software, with other commonly-used software and with the hardware devices in your restaurant.

3. Scalability  

Choose a solution that seamlessly supports volume growth and geographic expansion, as well as the diversification of operational models within your business. You don’t want to keep changing your software as and when your restaurant expands. Remember, these software are meant for you to save costs and not raise them further.

4. Flexibility

A solution that allows you to pick and choose, add to or delete modules within the overall software package, based on stage-of-life-cycle needs, is the optimal solution. A smart software for you to make smart choices is what you need for your restaurant.

5. Usability 

When the customer interface is friendly, instinct-driven, and informative, it is easier to use, and you don’t waste too much time figuring out how to operate the system. 

6. Advanced Analytics 

When the solution tracks performance, provides insights and indicators, one can analyse and make continuous improvements and optimize operational performance.

A restaurant that is customer-friendly and has revenues flowing is every restaurateur’s dream and you don’t want to compromise on that. And you don’t have to! Now that we have created a guide for you to choose the correct solution which can make it happen, you don’t have to wait any further!