Terms And Conditions

Times Internet Limited

Times Internet Limited ("TIL" or “the Company”), is a company incorporated in India under the Companies Act, 2013. TIL presently has its registered office at #10, Daryaganj, New Delhi -110 002 and having its corporate office at #391, Udyog Vihar, Phase III, Gurgaon -122 016, Haryana, India. These Terms and Conditions apply to users.

About TIL

TIL owns and maintains the website i.e www.inresto.com (the “Website”) and offers you access to and use of the Website and the opportunity to avail of the services offered on the Website on and subject to the Terms and Conditions set out below and elsewhere in the Website (hereinafter referred to as the "Terms and Conditions"). The user unconditionally agrees that browsing the Website and/or using its services signifies their unconditional assent to these Terms and Conditions.

If any of the Terms and Conditions are not acceptable to you or you disagree with any material on the Website, your sole and exclusive remedy is to discontinue using the Website.

Agreement

These Terms and Conditions read together with the Privacy Policy of this Website shall constitute a legally binding agreement between you and the Company regarding your use of the Website and any services offered by the Company. In the event of any inconsistency between the Terms and Conditions and the Privacy Policy, the Terms and Conditions supersede the Privacy Policy. Any user of the Website is deemed to have agreed to the present Terms and Conditions and has entered into a legally binding contract with the Company. Further, these Terms and Conditions are subject to change with no intimation to the User. Hence it is expected that the User monitors the Terms and Conditions on regular basis.

"User" or "You" or “Client” means any person who access or avail this Website of the Company for the purpose of availing the Services provided through this Website and includes other persons jointly participating in using the Website of the Company. By accessing the Website or Service you agree to be bound by these Terms and Conditions and any amendment thereof. For sake of clarity “Services” means services provided by the Company pertaining to Inresto Order, Inresto Order and White label apps (WLA); and/or Digital Marketing.

Eligibility

You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and Conditions and that you agree to be bound by the following Terms and Conditions.

In case of a corporation, trust, association of persons or a firm, you must be authorised to agree to the Terms and Conditions and to access, use and avail of the Website. If you do not qualify, please do not access or use the Website.

Citizens and residents of countries other than India (collectively, "non-residents") shall access, use and avail of the Services under this Website only to the extent the domestic laws of India and such countries permit them to access, use and avail of the Website. All non-residents understand that by accessing, using and availing of the Website, they may be violating the local laws in India and/or such countries. You agree that you will be solely and absolutely liable for any liability incurred by you in India and shall in this regard indemnify TIL and keep indemnified TIL against any liability incurred by TIL in this regard.

Conduct of Users

You shall not -

- Restrict or inhibit any other person from accessing, using and enjoying the Website;

- Use the Website for any purpose that is unlawful in any jurisdiction or not permitted by the Terms and Conditions; modify, copy, distribute, transmit, display, perform, publish, licence, create derivative works from, transfer or sell any information, designs, logos, trademarks, software, facilities, products or services obtained on or through the Website, except as permitted by the copyright owner or other right holder thereof; post, transmit and receive any unlawful, fraudulent, libellous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, offensive, or otherwise objectionable information or statement of any kind including, without limitation, any information or statement constituting or encouraging conduct that would constitute sedition, a criminal offence, give rise to civil liability, or otherwise violate any local, state, national, foreign or other law; post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes or other unsolicited commercial communication (except as otherwise expressly permitted by TIL) or engage in spamming or flooding; post, transmit any spam mails, information or software which contains a virus, Trojan horse, worm or other harmful component; post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained from or through the Website for commercial purposes (other than as expressly permitted by the provider of such information, software or other material); upload, post, publish, transmit, reproduce or distribute in any way, information, software or other material obtained on or through the Website which is protected by copyright or other proprietary right, or derivative works with respect thereto, except as permitted by the copyright owner or other right holder thereof; upload, post, publish, reproduce, transmit or distribute in any way any component of the Website itself or derivative works with respect thereto, except as permitted by TIL or the copyright owner or other right holder thereof, the Website being copyrighted under the relevant laws;

- Attempt to decompile or reverse engineer any of the software available on the Website.

- You will not make any attempt to hack into the Website or otherwise attempt to subvert any firewall or other security measure of the Website and if you become aware of any shortcoming in the security on the Website you shall forthwith inform TIL of the same in writing.

If the Website contains bulletin boards, chat rooms, access to mailing lists or other message or communication facilities (collectively, "Forums"), you agree to use the Forums only to send and receive messages and material that are proper and related to the particular Forum.

You shall use any software provided on, by or through the Website only for the purposes for which it has been provided to you and for no other purpose.

Representation and Warranties

In the performance of Services, TIL agrees to:

  1. perform the Services to the best of its ability and with the degree of care, diligence and skill that a reasonably prudent person would exercise in comparable circumstances;
  2. notify Client, whenever practicable, if expenses beyond the agreed charges may be incurred;
  3. invoice Client according to the terms of this Terms and Conditions and the applicable Service schedule for the Services performed; and
  4. Proceed according to Client’s reasonable instructions for the disposition of Client’s data and supplies on the termination of any Service schedule.

Reasonable Attempts to Correct Errors on Notice

TIL may at its sole discretion make commercially reasonable attempts to correct any errors for which TIL is directly and solely responsible by re-running the Service, provided that the data necessary to correct such errors is available to TIL; or at TIL’s sole option provide a credit to Client equivalent to the charge that would have been applicable for correcting that portion of the Service that is in error, such credit will be only for errors due solely to malfunction of a system or software provided by TIL or any error made by TIL’s personnel in the performance of the Service. To obtain the re-run Service or the credit, Client must notify TIL in writing of such errors within 24 hours of receipt of the Services believed to contain the errors.

Client's Responsibilities, Representations and Warranties

Client agrees and/or confirm that:

  1. they are engaged in a lawful business activity and are complied with all applicable laws;
  2. their organization and standing is good and are engaged in conducting a legitimate business activities;
  3. they have corporate power and authorization to agree and use the services under this Terms and Conditions;
  4. they have necessary governmental approvals for conducting their business;
  5. that there has been no restrictions by any regulatory authority in conducting the business and availing the services under this Terms and Conditions.
  6. They shall provide all necessary data and any special forms or other required materials or information to TIL on schedule or in a timely fashion to enable TIL to provide the Services;
  7. They shall ensure the accuracy, legibility, and completeness of all data supplied to TIL and be solely responsible for the results obtained from Client’s use of any of the Services;
  8. That shall ensure that the Services availed from TIL shall be not be sub-licenced further;
  9. comply with TIL’s security and operating procedures (as may be revised or amended by TIL from time to time) when Client’s employees or agents are interfacing with TIL installed systems;
  10. that shall control, and be responsible for the use of, account information, user ids and passwords related to the Services and, where required, when interfacing with TIL installed systems;

Client Representations

Client represents and warrants to TIL that: (a) the information Client has provided for the purpose of establishing an account with TIL is accurate, and (b) Client has complied with and will continue to comply with all applicable privacy laws and has obtained and will continue to obtain the requisite privacy consents in the collection and use of all information that may be collected on any website or maintained on any server hosted by TIL.

Fees

The Fees set forth in the Invoice (“Invoice”) created at the outset of “Client’s” account shall be effective for the initial term and each renewal term of this Agreement, provided that TIL shall have the right to revise these fees at any time upon thirty (30) days written notice to Client. Further, the fees set forth in the Invoice shall be applicable for one outlet of the Client. In the event the Client is desirous of inclusion of other outlets, separate fee shall be required to be paid by the Client. In the event that Client does not agree with such fee revision, Client shall have the right to terminate this Agreement upon thirty (30) days written notice, provided that such notice of termination must be received within thirty (30) days of date of notice of the fee increase.

The Client shall be responsible to pay a monthly fee plus service taxes or any other applicable taxes (“Fee”) for the term during which the Client is availing the services under this Terms and Conditions. All the payments will be made without deduction of any local taxes or any other charges.

Billing and Payment Arrangements

TIL will bill Client in advance or on completion of term as decided on monthly or any other mutually agreed period basis for all recurring Fees. One time fees, including late payment fees, invoice processing fees, and returned check fees may occur at any time. No refunds or adjustment shall be issued for one‐time fees. For recurring fees, no refund or adjustment for plan downgrades, upgrades or elimination of plan features within the current billing term shall be issued.

Invoices/payments are irrevocably deemed final and accepted by Client unless disputed or sought clarification within thirty (30) days from the date of issue. Client shall at all times provide and keep current and up to date Client’s contact, credit card, if applicable, and billing information on the administrative control panel.

Payment by Credit Card/ Wire Transfer/Cheque:

For payment TIL shall only provide an electronic invoice to Client. Client may view and print an invoice for Client’s account (available in product’s interface). If you are paying by credit card, you authorize us to charge your credit card or bank account for all fees payable at the beginning of the initial term and all subsequent billing periods, including upgrades. You further authorize us to use a third party to process payments such as payment gateways and consent to the disclosure of your payment information to such third party. TIL can allow any other mode of payment on special requests and circumstances of the Client.

Taxes

Client acknowledges that all the applicable taxes, duties or government levies whatsoever are not included in the Fees and expenses charged under this Agreement. Client will make timely payment of all such taxes, duties or government levies related to this Agreement.

Termination by Client

Client may terminate this Agreement before the end of the term without liability (except for amounts due for Services provided up to the effective date of the termination) if “TIL” (a) fails to provide the Services in accordance with the terms of this Agreement, such failure causes material harm to Client and “TIL” does not cure the failure within 10 days of receipt of notice in writing from Client describing the failure in reasonable detail; or (b) materially violates any other provision of this Agreement and fails to cure the violation within 30 days of receipt of notice in writing from the Client describing the violation in reasonable detail. Please note that the refund of amount shall be made by the Company on a pro rata basis.

Termination by “TIL”

“TIL” may terminate this Agreement before the end of the term without liability (a) on 7 business days’ notice to Client if Client is overdue on the payment of any amount due under this Agreement; (b) if Client materially violates any other provision of this Agreement and fails to cure the violation within 10 days’ notice in writing from “TIL” describing the violation in reasonable detail; or (c) immediately on written notice upon Client becoming insolvent or bankrupt within the meaning of the Bankruptcy and Insolvency Laws.

Following termination

It is agreed that in case of termination, the fees owed to TIL as per this agreement will not be cancelled or waived. Client’s data and account settings shall be irrevocably deleted within 30 days from the date of termination. It shall be Client’s exclusive responsibility to secure all necessary data from Client’s account prior to termination.

Suspension of Service.

TIL will be entitled to suspend the Service without liability if (a) TIL, acting reasonably, believes that the Service is being used in violation of this Agreement or any applicable law; (b) Client is in breach of any material term of this Agreement including, without limitation, failing to pay invoiced amounts in full within 30 days of the due date. The Client will not be able to access any files on TIL’s servers during a suspension of Service. TIL will use commercially reasonable efforts to give the Client advance notice in writing of a suspension of Service unless a law enforcement or governmental agency directs otherwise or suspension without notice is necessary to protect TIL or its other diners. A suspension of Service under this subsection will not be considered a breach by TIL of the terms of this Agreement.

Following termination

It is agreed that in case of termination, the fees owed to TIL as per this agreement will not be cancelled or waived. Client’s data and account settings shall be irrevocably deleted within 30 days from the date of termination. It shall be Client’s exclusive responsibility to secure all necessary data from Client’s account prior to termination.

Term of suspension and retention of data

TIL shall keep the account of diner suspended for the reasons stated in para – “Suspension of Service” above for a maximum period of 1 year, thereafter the account stands deleted and diners data/information shall be deleted from the database of TIL. But on special request and on being assured by the diner about resumption of services, TIL may extend the period of suspension and retain the data/information for further specified period of time as agreed.

Disclaimers:

Access and use of the Website is entirely at your own risk. The Website, including any content or information on it, any related or linked site, products and services displayed, provided, availed of, licensed or purchased on, through or via the Website are provided "as is," without any representation or warranty of any kind, either express or implied, including without limitation, any representation or warranty for accuracy, continuity, uninterrupted access, timeliness, sequence, quality, performance, fitness for any particular purpose or completeness. Specifically, TIL disclaims any and all warranties including, but not limited to -

- Any warranties concerning the availability, accuracy, usefulness, or correctness, currency or completeness of information, products or services and

- Any warranties of title, warranty of non-infringement, freedom from computer virus, warranties of merchantability or fitness for a particular purpose, other than those warranties which are incapable of exclusion, restriction or modification under the laws applicable to the Terms and Conditions.

TIL has not verified and shall not be liable or responsible for any content or other information on the Website or on web-sites linked to or with TIL. TIL does not, in any way, certify or warrant the performance, operation, content or availability of the Website or such other websites. Although TIL adopts security measures, which it considers appropriate for the Website, it does not assure or guarantee that no person will overcome or subvert the security measures and gain unauthorised access to the Website. TIL shall not be responsible or liable if any unauthorised person hacks into or gains access to the Website, or your accounts; and you shall be liable and responsible for the same.

This disclaimer of liability applies also to any damage or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.

The information and views contained herein are based on information available and believed to be correct to the best of our knowledge. Although due care has been exercised to verify the accuracy of the information, neither TIL and its information suppliers assume responsibility for the accuracy or for any loss arising out of any information contained herein. This is neither a solicitation to invest in any product nor to avail of a particular service

TIL does not warrant or make any representations regarding the use or the results of the use of any product, service in terms of its compatibility, correctness, accuracy, reliability or otherwise. You assume total responsibility and risk for your access and use of the Website, all site-related services, products and services mentioned or advertised on or accessed or availed on or through the Website.

You acknowledge that any warranty that is provided in connection with any of the products or services described on the Website are provided solely by the owner, advertiser, manufacturer, provider or supplier of that product or service, and not by TIL or the Website.

TIL operates and offers the Website strictly on a no-liability basis and TIL shall not be liable to you or any other third party for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages (including without limitation loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business) under any contract, negligence, strict liability or other law or theory arising out of or in connection with the Website, products or services mentioned or advertised on or accessed or availed on or through the Website or any contract or transaction entered into or executed in pursuance thereof (however arising, including negligence) or resulting from the use of or inability to use, access or avail of the Website, any service or product or out of any breach of any warranty. Under no circumstances shall TIL be liable for any damages whatsoever whether such damages are direct, indirect, incidental consequential and irrespective of whether any claim is based on loss of revenue, investment, production, goodwill, profit, interruption of business or any other loss of any character or nature whatsoever and whether sustained by you or any other person.

TIL operates and offers the Website strictly on a no-liability basis and TIL shall not be liable to you or any other third party for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages (including without limitation loss of profits, loss or corruption of data, loss of goodwill, work stoppage, computer failure or malfunction, or interruption of business) under any contract, negligence, strict liability or other law or theory arising out of or in connection with the Website, products or services mentioned or advertised on or accessed or availed on or through the Website or any contract or transaction entered into or executed in pursuance thereof (however arising, including negligence) or resulting from the use of or inability to use, access or avail of the Website, any service or product or out of any breach of any warranty. Under no circumstances shall TIL be liable for any damages whatsoever whether such damages are direct, indirect, incidental consequential and irrespective of whether any claim is based on loss of revenue, investment, production, goodwill, profit, interruption of business or any other loss of any character or nature whatsoever and whether sustained by you or any other person.

TIL shall not be responsible for any inability to access the Website or any use or misuse of the Website.

Any search results displayed by or on the Website are automated and cannot be screened. Accordingly, TIL assumes no responsibility for the accuracy or otherwise of any search results or of the content of any site included in the search results or otherwise linked to the Website. TIL shall not be responsible for any unauthorised interception of e-mail to or from you or TIL. To the extent possible, the disclaimers, limitations on liability and indemnities available to TIL under the Terms and Conditions shall mutates mutandis extend and be available also to the Alliance Partners and Service Providers and its/ their respective directors, officers, employees, agents, successors, assigns, consultants, sponsors, affiliates, content providers and every one involved in creating, producing, delivering or managing the Website (or any part thereof). However, this clause shall not protect the aforesaid Persons or extend to their obligations and liability to TIL or TIL's claims against them.

A possibility exists that the Website could include inaccuracies or errors. Additionally, a possibility exists that unauthorised additions, deletions or alterations could be made by third parties to the Website. Although TIL attempts to ensure the integrity of the Website, they make no guarantee whatsoever as to its sequence, timeliness, completeness, correctness or accuracy. In the event that such an inaccuracy or incompleteness arises, please inform TIL so that it can be corrected.

Links from the Website clicking on certain portions or links within the Website might take you to other websites without any intimation or indication of doing or having done so. The linked websites are not under the control of TIL and TIL assumes no responsibility whatsoever for such other websites whether as to content, availability, performance or otherwise. TIL also does not represent or warrant that these links shall operate satisfactorily. TIL provides these links only as a convenience and links to external web sites do not constitute an endorsement by TIL of such other sites, the sponsors of such sites or the content, products, advertising or other materials presented on or by such sites. TIL shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the access or use of such other websites or reliance on or availing of any content, goods or services available on such other sites.

The links on the Website may take you to other sites or to other locations within the Website where the trading of securities is possible. TIL shall not be responsible or liable with regard to any trading which may be conducted on such linked trading sites, non-TIL web sites, and any other web site which may be linked to or from the TIL Website.

You shall agree to all the terms and conditions, disclaimers clauses and be liable to Copyright Owners of the hyper links appearing in the Website which is independent in itself and not connected. You shall further indemnify and keep indemnified TIL, its employees, directors, representatives and keep them harmless from any dispute(s) that may arise due to a violation/breach (s) of the Terms and Conditions of such hyper link(s) by you.

Promotional Alerts:

TIL may send Alerts to its Client with respect to the deals, services and other facilities available on the Website and the Client shall provide unconditional consent to receiving such Alerts.

Proprietary and Intellectual Property Rights

TIL is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing on the Website, and is the copyright owner or licensee of the content and/or information on the Website including but not limited to any text, images, illustrations, audio clips, video clips and screens appearing on the Website. All rights on the Website are reserved and you may not download and/or save a copy of the Website or any part thereof including any of the screens or part thereof and/or reproduce, store it in a retrieval system or transmit it in any form or by any means - electronic, electrostatic, magnetic tape, mechanical printing, photocopying, recording or otherwise including the right of translation in any language without the express permission of TIL (except as otherwise provided on the Website or in the Terms and Conditions for any purpose) or use it in any manner that is likely to cause confusion or deception among persons or in any manner disparages or discredits TIL or Partners. However, you may print a copy of the information on this Website for your personal use or records. This Website is for your personal use. If you make other use of this Website, except as otherwise provided above, you may violate copyright and other laws of India and other countries, and may be subject to penalties. TIL, Partners do not grant any license or other authorization or user of its trademarks, registered trademarks, service marks, or other copyrightable material or other intellectual property by placing them on the Website.

Authority to TIL

You irrevocably and unconditionally authorise TIL to access all information relating to you (including personal information and information relating to access and use of the Website by you and the transactions entered into by you). Subject to the Privacy Policy, all information submitted on or via the Website shall be deemed to be and remain the property of TIL and the Partners; and TIL, the Affiliate Partners shall be free to use, for any purpose, any ideas, concepts, know-how or techniques contained in any information you may provide to or through the Website. TIL, the Partners shall not be subject to any obligations of confidentiality regarding submitted information except as otherwise expressly agreed by it directly with you. TIL shall be deemed to acquire from you a non-exclusive, world-wide, perceptual, irrevocable, royalty free licence to use, adapt, reproduce, modify, publish, translate, create derivative works from, distribute, perform or display any ideas, concepts, know-how or techniques contained in any information provided by you to or through the Website.

No Agency

The Terms and Conditions and your use of or access to the Website are not intended to create an agency, partnership, joint-venture or employer-employee relationship between you and the Website, TIL, any Partner or any Insurance company, except where otherwise specifically agreed or appointed.

No Obligation for Maintenance

TIL has no obligation to monitor the functioning of the Website. However, you acknowledge and agree that TIL has the right to monitor the functioning of the Website electronically or otherwise from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Website properly or to protect itself or its Service Providers, Alliance Partners, Visitors, Users. TIL will not intentionally monitor or disclose any private electronic-mail message to any third party unless required by law. TIL reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of the Terms and Conditions.

Indemnity

You agree to defend, indemnify and hold TIL, its directors, officers, employees, Affiliates Partners, and Content harmless from any and all claims, liabilities, damages, costs, expenses and proceedings, including reasonable attorneys' fees, arising in any way from your use of the Website or the placement or transmission of any message, information, software or other materials through the Website by you or users of your ID and password or related to any violation of the Terms and Conditions by you or users of your of your ID and password, and any claims dispute or differences between you and any supplier.

Governing Law & Jurisdiction

The Website, the Terms and Conditions, all transactions entered into on or through the Website and the relationship between you and TIL shall be governed by and construed in accordance with the laws of India and no other nation, without regard to the laws relating to conflicts of law.

You and TIL agree that all claims, differences and disputes arising under or in connection with or pursuant to the Website, the Terms and Conditions, any transactions entered into on or through the Website or the relationship between you and TIL shall be subject to the exclusive jurisdiction of the competent courts located in the city of New Delhi, India and you hereby accede to and accept the jurisdiction of such courts. Provided that, notwithstanding what is stated above, if TIL so thinks fit TIL may institute proceedings against you in any other court or tribunal having jurisdiction.

TIL accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that of India. The mere fact that the Website can be accessed or used or any facility can be availed of in a country other than India would not mean that the laws of such country would be applicable.

No Waiver

The failure or delay of TIL to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. No waiver on the part of TIL shall be valid unless it is in writing signed by or on behalf of TIL. A waiver of any right or provision by TIL on a particular occasion shall not prevent TIL from enforcing such right or provision on a subsequent occasion.

Severability

If any provision of the Terms and Conditions shall be held to be invalid or unenforceable by reason of any law or any rule, order, judgment, decree, award or decision of any court, tribunal or regulatory or self-regulatory agency or body, such invalidity or unenforceability shall attach only to such provision or condition, and you, TIL, the court, tribunal or regulatory or self-regulatory agency or body should endeavour to give effect to the parties' intentions as reflected in the provision to the extent possible. The validity of the remaining provisions and conditions shall not be affected thereby and these Terms and Conditions shall be carried out as if any such invalid or unenforceable provision or condition was not contained herein.

Limitation

Notwithstanding any statute or law to the contrary, but to the extent permitted by law, any claim or cause of action arising out of or related to access or use of the Website or the Terms and Conditions must be filed within three (3) months after such claim or cause of action arose failing which it shall be forever barred.

Notices

TIL may give notice to you by e-mail, letter, telephone or any other means as TIL may deem fit to the address last given by you. Notices under the Terms and Conditions may be given to TIL by you in writing by delivering them by hand or by sending them by post to TIL's address mentioned on the Website. TIL may, but shall not be bound to, act upon notices and instructions given by you to TIL by e-mail, letter, telephone or any other means as TIL may deem fit.

In addition, TIL may (but shall not be bound to) also publish notices of general nature, which are applicable to all users in a newspaper circulating in India or on its Website. Such notices will have the same effect as a notice served individually to each user (including you).

Documents which may be sent by electronic communication between the parties may be in the form of an electronic mail, an electronic mail attachment, or in the form of an available download from the Website TIL shall be deemed to have duly communicated and delivered any communication or document to you if such communication or document is sent via electronic mail (e-mail) to the e-mail address provided by you to TIL. TIL shall also be entitled to act on the basis of any instructions received or purported to be received by TIL from you by e-mail or other electronic means or via the internet. TIL shall also be entitled (but not bound) to act upon fax instructions and communications.

Miscellaneous

The clause headings in the Terms and Conditions are only for convenience and do not affect the meaning of any provision and shall not be taken into account in interpreting or limiting the scope of the provisions of the Terms and the Conditions.

TIL may sub-contract or employ agents to carry out any functions or services relating to the Website or any of its obligations under the Terms and Conditions.

TIL may from time to time send by e-mail or otherwise, information relating to products and services offered by it or the Partners or any other entities, general information related to financial and other services, advertisements of various products and services etc. to you.

You must at your own cost: (a) provide for your own access to the World Wide Web and pay any service fees, telephone charges and online service usage associated with such access, and (b) provide all equipment necessary for you to make such connection to the World Wide Web, including a computer and modem.
The content presented at the Website may vary depending upon your browser limitations

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to Grievance Officer, at or write at the following address:

Mr. Shivashish Sinha
Grievance Redressal Officer
TIL
Times Internet Ltd , Fourth Floor, Gys Heights, Sector 125, Noida - 201313
Ph: +919560144408
Email ID - grievance@dineout.co.in

We request you to please provide the following information in your complaint:

  1. Identification of the information provided by you.
  2. Clear statement as to whether the information is personal information or sensitive personal information.
  3. Your address, telephone number or e-mail address.
  4. A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be.
  5. A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you.