Advantages of Using a Restaurant Accounting Software

Advantages of Using a Restaurant Accounting Software

Owning a restaurant, no matter how exciting, can also test your patience in numerous ways. The management and operations of a restaurant demand the highest levels of attention, especially from the owner/manager of the place. Many aspects of restaurant management are often difficult; with accounting being a prickly one among others. 

Even though we all love to see soaring profits in the balance sheet, accounting is a daunting task, which is heavily time-consuming and is highly error-prone, especially if done manually. What’s the solution? Accounting management software.

While generic accounting management software can aid in the management of accounts on a basic level, different types of businesses require different types of accounting aid. Hence, a restaurant may demand customized software that precisely fits the requirements of a restaurant. But why should one opt for a restaurant management software, in the presence of a qualified accountant, in the first place? Let’s look at some reasons why you must invest in a decent restaurant accounting software.

1. Elimination of Data Redundancy

Entering financial data manually can be a daunting task. It is not only time consuming, but also leads to a lot of human errors. These errors can lead to mismanagement of funds, miscalculation of profits, and hence, provides/gives room for your staff to make some bucks off of you. A restaurant accounting software can eliminate such errors, redundancies, and ensure correct data entry. Further, it also gives you more access, with lower access to your team, giving you more power over financial management. 

2. Effective Usage of Resources 

Employing a restaurant accounting software aids in better management of time and personnel. Instead of hiring a person to handle accounting solely, that same person can be employed at more important tasks in the kitchen or the tables, and help serve customers faster. The restaurant accounting software will take care of financial accounting, where data entry is error-free.

3. Aids in Profit and Cost Management

Menu engineering, which is a part of restaurant accounting software, aids you with information important to keep a balance between your income, as opposed to your costs. This will enable you to figure out your best-selling dishes and elevate profit margins on those. 

4. Simpler Reconciliation of Data

Using a restaurant accounting software enables you to reconcile the accounts at the end of the month, with automated calculations already done on your behalf. Further, it also showcases the entire data in a systematic format, enabling you to find all the information you’re looking for in an easier manner. When you incorporate accounting software into the back-of-house network, it can automate the collection of cash, along with sales data from the POS software and reconcile it onto the reporting module.  

Along with the above mentioned, there are many other advantages that can help you seamlessly run the restaurant. However, we think this list is enough to convey that every restaurant owner must employ a restaurant accounting software. 

Virtual Kitchen – The New Fad or the New Future

Virtual Kitchen – The New Fad or the New Future

The advent of the internet has led to disruptions within many industries. One such prominent industry is the restaurant industry. With online food orders becoming a household aspect of today’s netizens, a new wave of restaurants has entered the scene. 

These are known as virtual kitchens or cloud kitchens. These restaurants do not exist in real life, i.e. you can not walk into a virtual kitchen and order food. The only means of ordering food from a virtual kitchen is through the internet.

While people may think of these restaurants as a recent fad, the sheer growth in their numbers proves otherwise. Another aspect that solidifies the stature of virtual kitchens in the restaurant industry is the host of advantages reaped by restaurant owners. Let’s browse through some of these key advantages.

1. Low Establishment Cost

Setting up a virtual kitchen does not require investment in a large space. All you need is a kitchen space and excellent chefs. If your food is good, then you will garner a strong digital following within no time. You also don’t require staff to run the restaurant. It is entirely managed by the cooks and cleaners.

2. Sufficient Incoming Orders

As per the latest reports, 14.76% of the Indian population orders food via apps/websites at least once in two weeks. Cloud Kitchens have a presence across these apps and websites, which helps them with frequent orders and hence the business aspect is taken care of!  

3. Millennials love Virtual Kitchens

Millennials love experimenting with their food! When it comes to experimental food menus virtual kitchens do it the best way! So, any functional cloud kitchen can make high profits with a food menu that serves the target audience’s needs! 

4. Easy To Run Promotions

A regular restaurant needs to put up billboards and run marketing tactics to generate walk-ins, and hence, sales. But a virtual kitchen can simply put up a discount on their app/website or any third party platform they use, and they can attract more sales with ease. Studies suggest that restaurants running promotional offers make much more than regular restaurants.

5. Food Delivery in Minutes! 

Take Away or dining out at a restaurant requires a good amount of time at hand. One needs to account for the travelling time to the restaurant; Time taken in meal preparation – which compared to online ordering is way more!  However, with cloud kitchens, the food is delivered to the buyer’s home within minutes of ordering food. This single factor has led to the development of cloud kitchens as a prominent aspect of the restaurant industry.

Verdict- Virtual Kitchens Are Here To Stay

Virtual kitchens are only growing larger and becoming more versatile. From cloud-based coffee shops to multi-cuisine restaurants, a person can order anything literally from the comfort of their homes. These restaurants are also often more budget-friendly than their real-life counterparts, thereby catering to a larger crowd.

If you are planning to begin a restaurant business, you should definitely consider trying a virtual kitchen to see how your customers respond to your menu, experiment a little, and then invest in a facility (if the need arises). Not only will it be easier to establish, but you will also ensure higher profit margins.

Rebuilding diner’s trust with Contactless Dining

Rebuilding Diners’ Trust with Contactless Dining

Survival of the fittest never had more relevance than it has now. It’s no secret that restaurants are dependent on footfall which has taken a huge hit due to the COVID-19 pandemic. As the industry is on a path to recovery, many are still wondering how to increase the footfall and regain the diners’ trust. 

The answer is -Technology. History speaks for itself that those who adapt first, survive the longest, and evolution is a prime example. inresto by dineout is helping restaurants get a glimpse into the future of eating out through their product suite. The customer needs have evolved over the last couple of months, and as more and more restaurants open their doors across the world, they are experiencing diners demand with a hassle-free, limited contact dining environment in a safe and hygiene compliant establishment.

Even in the pre-COVID era, inresto observed the pivotal problems faced by the restaurateurs like 

  • Repeat user
  • Poor table management 
  • Mis-managed customer data 
  • Low diner repeat rate
  • No centralised diner feedback management
  • Extravagant promotional costs
  • Mis-managed inventory
  • Unorganised valet service 

By adopting technology-led solutions by inresto, restaurateurs have been able to curb these age-old practices and reduce human intervention wherever possible, which is the need of the hour. Technology solutions by inresto like Contactless Booking, Loyalty, Order, Feedback, Whitelabel and DineIn have come to the restaurateurs’ rescue, by giving them more control over everyday operations. These solutions will help instil trust amongst diners and subsequently increase footfall and ultimately help a restaurant to manage their business more efficiently.

The need for technological solutions by restaurants has become more prominent. The idea is not to survive today but to invest in a fruitful future. Diners today may need contactless dining for the safety and hygiene concerns, but it will become a part of the new normal. Therefore, to accelerate the footfall, restaurants must invest in their present and secure their future. 

This is an important time to take charge of what lies ahead and bounce back stronger. With inresto product suite, restaurants can empower the diners to view the menu on their phones, place the order, make payment and even avail valet service without any physical contact. In addition to this, health and hygiene of restaurant staff members is a must and is facilitated by inresto by providing them with PPE kits and safety solutions. 

With a new and revamped business strategy, restaurants can provide their diners with a safe environment hence, increasing the footfall.

What we do today will determine our tomorrow. Reach out to us at contact@inresto.com for a tomorrow which is enriching, rewarding and revolutionary.  

How to Create an Online Ordering Menu with the Food That Travels Well

How to Create an Online Ordering Menu with the Food That Travels Well

The outbreak of the COVID19 pandemic has put a stop to dining out at restaurants across dimensions. Therefore, orders are placed mostly online, and delivery services are a significant part of running a restaurant now. As a result, many restaurants might face the necessity to hire extra help or use existing delivery services. Additionally, the existing staff are engaged more to assist in the process of deliveries and food packing.

There are many challenges included in this process. For example, these third-party delivery services have to be paid commission out of the order value. If any restaurant is not willing to modify their services, but are more focused on on-site food orders, chances are they will have a tough time sailing through the pandemic. Most people want food to be delivered in their homes at present. This has stimulated the restaurants to adopt new strategies to cope with the situation.  

Another challenge in this respect is to maintain a standard in online reviews. Nowadays, most people carry out a preliminary research of the restaurant on Google and other discovery platforms before placing the order. The customers even lookup for reviews and ratings of the restaurants. Most of these reviews are focused on the restaurant service, ambience and most importantly, the food. Sometimes the factors determining these reviews are not in absolute control of the restaurant. For example, the probability of customers negatively rating a restaurant is high, even if the 3rd party delivery service is at fault. 

What is the solution?

It is recommended to provide a unique online menu where users feel elated when ordering. Modification of dishes so as to facilitate them to travel while staying fresh for longer hours is the need of the hour. Complementary safe and secured packaging will ensure smooth delivery of the food, thus, mitigate the negative reviews. 

In addition to providing tasty and healthy food, secure packaging, the presentation of the same in the online menu must be aesthetically pleasing to hook customers. 

Steps for keeping the freshness of the takeout food intact

1. The Sauces Should be Separated.

The first rule for food delivery is packing the sauces separately, thus, preventing. Non-segregation of the same elevates the chances of the main dish being mixed inappropriately with the sauce. No one likes that. Any liquid or moisture-filled substance should be separated and packed on the side

2. Piercing the Containers

Another way to prevent hot food from getting soggy is by making small piercing in the container. This makes way for the steam to escape. As a result, the dishes are to retain their texture or crispiness perfectly. However, this technique is inappropriate for containers comprising liquid food items. Piercing the container is specifically recommended for those containing hot and dry food such as rice dishes, Chicken Tenders and French Fries.

3. Separate Packaging of Cold & Hot Food 

Hot and cold food items must never be carried in the same bag. For example, frozen desserts and hot soup should always be separated into different bags. In the case of longer delivery time, keeping hot and cold foods in the same bag can diminish the taste or texture of the same.

4. Provide Instructions for Reheating

Some food items lose heat very quickly. Thus, when the customer gets the delivery, the food is not as tasty as it was supposed to be. Warming the food can lead to the recovery of its former glory. There are many ways to do so, and these heating instructions are specific to food items. Heating can be done on a microwave oven or even a pan. The exact reheating method should be clearly mentioned. Such reheating instructions can be provided in the order notes, as a part of the packaging or in the email receipts. In this way, the customers will also be satisfied with their needs being taken care of.

5. Compartmental Containers

For delivering sensitive foods like the ones made out of dairy products or when the orders are of high priority, try using compartmentalized containers for the packaging and delivery. These enhance the customers’ experience by ensuring that the food items retain their freshness and are not mixed or damaged in any way. 

6. Set a Special Delivery Menu 

Fixing a specific delivery menu is absolutely essential. Everything available on-site should not be available for delivery. The emphasis here should be on the food items which have a high chance of remaining fresh in transit. The online ordering menu should be more focused on the travel-friendly dishes without compromising on the taste and quality. 

Some special food items can also be termed as exclusive delivery orders. These dishes should be promoted online to attract as many customers as possible.

7. Start Small & Make it Big

If you are trying out taking online orders as a beginner, it is advisable to start with a small menu. The menu should be selective, and it should contain only those items that consume less cooking time and can withstand travel. At the same time, you can pay extra attention to packaging details like napkins and appropriate cutlery. This is definite to provide a complete customer experience. 

Once they are pleased by the services, they are sure to repeat orders and subsequently be a regular customer at your restaurant. 

8. Keep a reasonable food delivery radius

Usually, you would like to take the orders of as many customers as possible, even if they are far away. However, the larger the distance you travel to deliver, the higher are the chances of food quality degradation. 

Hence, keep the delivery radius at an optimum level such that delivery time does not take more than half an hour. For priority delivery, a maximum of an hour’s delivery time could be maintained. This will ensure the customers get the food on time without delay. Further, the freshness of the food, when delivered, stays intact. 

5 Ideal Travel-Friendly Food Items

By now, you are aware of the tips of keeping your food quality intact. Now, you should know about the special delivery items and how to plan them out. The below mentioned 5 items are sure to be the optimum choice of travel-friendly foods.  

Penne arrabbiata Pasta

These are plates of pasta that need to be cooked quickly. They usually are in a dense state. Once finished, they take time to settle down. Therefore, the travel duration can act as the perfect time to make this dish settle down properly.

Chicken Korma

This is a special Indian curry, with chicken being the main ingredient used along with a variety of aromatic spices, which can travel very well. Reheating on a microwave is an excellent way to bring back the fresh taste. The dish should be accompanied with roti, naan, parathas or rice.

Chicken Noodle Soup

This dish comprises soups and cooked noodles. It must be delivered in spate containers. Otherwise, the noodles may turn all mushy. Customers receiving the dish can easily mix the two main components and enjoy the meal. 

Fried rice, Paella, Pulao, or Biryani

These dishes are mainly rice dishes and all of them being dry are travel-friendly. Reheating these dishes can be done very easily in a microwave.

Pizza, Breakfast Pizza, Flatbreads, or Flammkuchen

These dishes are crust baked with diverse toppings. Even on long delivery, the crispiness is well retained. Hence slight reheating is enough.

How can your POS boost online orders? 

1. Easy Modification of Menu

Menu modification should be easily allowed by your POS. It should be applicable for both your on-site and off-site orders. Make the interface of the POS in such a manner that changing an item in the menu is quick and hassle-free.

2. Ordering Online on the Restaurant’s Website

Creating a website for your restaurant can facilitate major business activities with ease. Even at instances of non-operation of major third-party apps or delivery services, you can still connect with your customers with ease. All you need is to feature delivery services. All your orders will be processed with a very marginal cost. Connect the online orders through the website directly to the restaurant POS system.

Further, being active on social media will help you in promoting your website effectively, leading to an increase in customer engagement.

3. Fitting in Trend and Closely Monitoring the Customer Complaints

You should incorporate your POS system in such a manner that tracking the discounts and the customer complaints are smooth. Regular reverting to customer reviews can add to your restaurant’s credibility. 

The POS data is definite to highlight the case of multiple complains against a particular dish. Thus you can accordingly modify or change the ingredients and update the item. This move is sure to elevate your restaurant’s popularity among your customers.

The POS system is extremely handy at keeping the phone numbers and emails of the customers updated. Which, in turn, helps in creating loyalty programs, sending discounts & offer coupons to all kinds of customers is no more a headache.

Running a restaurant is full of challenges. Yet that satisfied smile on the customer’s face as an after-effect of your food satiating their taste buds is worth cherishing. Adopting online modes of serving customers is the need of the hour and must be incorporated for lubricating the operation of the celebrated service industry. 

Contactless Dining: Enabling Safe To Eat Out

Contactless Dining: Enabling Safe To Eat Out

The COVID19 pandemic has got us all thinking of new ways of moulding our lifestyle.Businesses across the world have been impacted by it and are constantly working towards reevaluating and revamping their business strategies. While things are gradually falling into place and adjusting to the new normal, people in certain parts of the world have started eating out, shopping and travelling, and as things ease and people will get back to their usual routines, while fighting the pandemic. Countries like China, Germany and Vietnam have started their usual routine of going out as the lockdown has lifted. Normal life activities continue but with the utmost precaution.Restaurants have adopted contactless dining to eliminate high touch elements and take care of the safety of everyone.  

Back home we are contemplating and fighting against the irresistible urge of travelling, dining out with our friends,and shopping for the latest collection and the dreadful thought of catching the virus and getting sick. People are looking for a safe way to experience outdoors and socialise. COVID19 certainly has brought a lot of change in diner preferences and thereby, in the way a restaurant business operates. And this can be made possible by adopting a contactless way of dining out that reduces touchpoints for both diners and staff and enables the restaurant business to flourish again.

Speaking of going contactless at your restaurant, here is how you can do that- 

1. Pre-Booking And Contactless Seating

We are very well acquainted with the concept of reserving tables at restaurants beforehand via calling or reservation apps. People used to do that to get their favourite table at their favourite restaurant even during the busy hours and weekends. In the post COVID19 world, the significance of it goes even further. Restaurants  will accept limited bookings to maintain physical distance, and diners also want to visit less crowded restaurants. Pre-booking via apps like dineout, makes it easier for both the parties to uphold the new norms. Diners who walk in can self-check-in by scanning a QR code, entering their details. This removes the need for a manager to personally take their details by exchanging a paper and pen thereby eliminating unnecessary contact. During this process, you as a responsible restaurateur can ask necessary arogya setu questions to make sure that people entering your restaurant are not a threat to other diners and your staff.  

2. Contactless Valet

Here diners hand over their cars to the valet at your restaurant with the utmost trust and security. In order to service this part of the diner journey better we need to understand a diners need. While handing over the keys, and the car, their major concern is of hygiene and safety. The valet comes in contact with hundreds of people in a day, and non of them want to be in close contact. In this case a valet must follow all the necessary safety guidelines. He must be wearing gloves and a mask. Additionally waiting for the car to arrive in a packed lobby is something diners are averse to now. This can be avoided simply with the adoption of technology. Here valet can accept a parking request and diners can initiate a recall vehicle request from their own devices. Using this service a valet can manage the vehicles using a handheld device, this includes both incoming and outgoing cars, thereby reducing the waiting time and overcrowding at the lobby.

3. Contactless Ordering 

In what was known to be normal, diners arrived, were led to their table, and handed over a menu card. This menu card went through multiple hand exchanges.Which is unacceptable now. Like many other high touch elements, a menu card is a carrier of germs from one person to another, and the diners want to avoid coming in touch with such elements. But a restaurant is not a restaurant without a menu. So what do you do here?

Digital menus are the answer here. There would be no passing on of paper menus, or going to the counters for placing orders. The diners can just scan a QR code placed on the table and the menu will pop open on their phones, and they can directly place their orders. It is that simple 🙂 A restaurant also had the added advantage of changing it as per their convenience, cross-sell and upsell items to increase their revenue.

4. Contactless Payments 

currency is an element that comes from many strangers, a vegetable vendor, hospitals or places you can never guess. Transmission of germs through cash has a higher probability than anything else at your restaurant. And you don’t want that. And just how many times has anyone made a run to the ATM in the past few months? As per trends, digital payments have hit the ceiling. So why shy away? Paying bills digitally involves no touch and does the job seamlessly. Diners can use dineout Pay or just scan a QR code, and the bill is cleared. 

5. Contactless Feedback 

For every consumer-centric business, feedback from their diners is really important. Feedback is even more important now, cause everyday is a make and break situation. Diners do not touch anything that a lot of people have touched before them or use a pen that someone else might have used to fill those forms and you would not want to miss out on the feedback. 

And we already have a solution for that, digital feedback forms. This way the diners can share their feedback digitally using a link directly from their phones. A restaurant can track these in real-time and correct any untoward incidents that might escalate into a terrible experience for a diner. This will help build confidence amongst diner, ultimately restoring faith in the restaurant’s service.

By adopting these services at your restaurant, you can go contactless and make it a safe place for your diners and staff. By reducing unnecessary touchpoints and replacing it with technology, you can maintain proper hygiene and build a #SafeToEatOut environment for your staff and a trustworthy relationship with your diners. 

Stay responsible, stay safe 🙂 

Ways to Use a Digital Menu and Increase Your Restaurant’s Sales

Ways to Use a Digital Menu and Increase Your Restaurant’s Sales

These are some turbulent and dreadful times as the novel coronavirus is wreaking havoc on the global economy. Online orders have seen a steep spike in recent days as people are quarantined and forbidden from leaving their houses. In a war against the virus, normal lifestyle rules seem to be obsolete. Pandemic or not, people need to eat in order to survive and for the restaurant owner, this is the beacon of hope. To step up, adapt, and meet the challenges of changing times head-on is the only option for restaurants.

With people leveraging the use of online channels, restaurateurs have a viable option to increase food sales with the digital menu during the Covid19 pandemic. 

To gain traction in terms of food sales during Covid19, the restaurant industry needs to revamp the digital menu and employ the following tips to garner more sale:

1. Make a Clean & Brief Menu Design

To increase food sales with the digital menu during Covid19, you need to ensure that you are putting high-margin and best-selling items first. Generally, people prefer to go forward with items they have already tried or ones that sell the most. Hence, keeping it crisp and concise is the best approach for your digital menu.

2. Highlight a Special Item with Photos

Your digital menu must include a special item with a photo that looks appetizing, encouraging guests to try it. Your visuals may include aesthetically pleasing to capture the attention of your audience. Get creative with your photos, videos, GIFS, etc. to guide the customer’s decision-making.

3. Do Personalized Menus

Even though there is a pandemic going on, forcing people to stay in their homes, some of your diners may still need to follow a strict diet regimen. Designing and providing personalized menus will allow you to form new loyal diners during this time of difficulty. For instance, veg menus, vegan menus, and menus to support healthy food eating habits are bound to be a huge hit for your restaurant. 

4. Do a Cost Analysis

A cost analysis is necessary in order to devise a new business strategy that enables you to provide better service to your diners, at lower costs, while maintaining profits or minimizing the impact on the same. The cost analysis will enable you to better focus your resources on gaining more sales through your digital menu.

5. Ensure Category-wise Selection

Different times of day calls for different meals. Jamming every item in a single category is a perfect recipe for disaster. A proper category section such as breakfast, lunch, evening snack, and dinner menu will help streamline the process and enhance your customer’s experience.

6. Make Seasonal and Occasion-specific Menus

People are influenced by occasions and seasons. The seasonal and occasion-specific menus will attract new customers and help you to stay relevant. Further, conjuring a limited-edition menu by utilizing seasonal materials and occasion/festival themes will surely lead to a surge in targeted sales.   Many diners are still celebrating festivals like Ramzan and special days like Mother’s Day from the safety of their homes. Hop onto this bandwagon and curate special menus for special days with limited deliveries. 

The world has changed dramatically in recent months and yet, your restaurant has the potential to attract customers and fulfil their needs in these stressful times. By employing these tips, you can increase food sales with the digital menu during the Covid19 pandemic.

inresto’s Contactless Dining | Paving the Future of the Middle Eastern Restaurant Industry

inresto’s Contactless Dining | Paving the Future of the Middle Eastern Restaurant Industry

The impact of the coronavirus outbreak has been swift & brutal across the world.

In the middle east region, the government has taken the necessary precautionary measures to protect the lives of citizens and residents and to prevent the spread of the pandemic. This has led to the suspension or reduction of many local economic activities, which had a negative impact on non-oil revenue and economic growth.

With its rapid escalation, it has begun to decimate the restaurant industry as an increasing number of states and regions enforce population lockdowns and close eateries, gyms and other “nonessential” businesses.

While the markets have been allowed to open partially, there are new government regulations imposed by the UAE Government to operate in the post-lockdown era. 

New Government Regulations (UAE)

The government laid regulations insist on the opening of restaurants in a phased manner, with the following practices:

  • Restaurants should register in the food watch portal to ensure compliance with the newly laid regulations.
  • Restaurants to utilise the dining space with a maximum of 30% capacity.
  • Continuous sanitisation and consistent cleaning of premises are mandatory.
  • Restrictions discouraging children under the age of 12 and old people from dining out should be in place.
  • Usage of disposable cutleries and crockery for diners, and masks and gloves for staff.

Contactless Dining | The Way Ahead for the Restaurant Industry

As COVID-19 impacts all sections of life and people have been introduced to the new social distancing practice. Dineout, India’s largest restaurant tech platform recently introduced the country’s first end-to-end ‘contactless dining suite’ for its partner restaurants to put in place the right seamless plug-and-play technology and sanitation requirements to support limited-contact dining for the foreseeable future.

The brand’s inresto Contactless Dining suite covers the entire dining experience from

• Pre-ordering – To cut the wait times at the restaurants, diners will now opt for pre-ordering to ensure that the food is ready by the time they reach.

• Contactless Valet – To cut the wait time down at the restaurant lobby. Diners will have their vehicles to be brought in just as they complete payments. Digital valet will cut short the time spent at community areas to curb the spread of infections.

• Contactless Seating – To make reservations online and facilitate digital table allotment. Reservations and waitlist management software will ensure that restaurants aren’t reserving more than what the social distancing norms will dictate. For example: Having a 2m distance between tables.

• Contactless Menu – inresto`s ‘Dine-In’ digital menu solution will use Data Analytics and AI to offer dynamic pricing and customized offers at partner restaurants besides offering diners the options to place an order without handling physical menu cards

• Contactless payments – To ease the payment process for both the consumer and the restaurant. Digital payments via e-wallets will avoid the exchange of cash and cards, thereby forcing social distancing.

• Feedback – Online feedback systems will collect real-time feedback on the dining experience

The goal behind this movement is to enable restaurants to reopen their businesses soon while making restaurants a safe harbour for diners. The role of tech in this post-COVID-19 era is to establish trust and build confidence in the minds of consumers.  The new inresto Contactless Dining Suite would help the F&B industry adjust to the new normal in a conducive environment. 

It’s time to grab the opportunity and let your diners experience exceptional dining and create new memories with a side of confidence and trust.

Contact us to make your restaurant a safe harbour for diners.

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