inresto Feedback
Generate feedback & act on it instantly to retain & acquire your diners
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How does the Feedback program work?
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1
Provide a personalised feedback form
Once the diner is done with their meal, they get notified to share the feedback
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2
Diner fills the form
Diners rate the restaurant on customisable parameters such as food, service & the overall dining experience
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3
Manage all alerts
Instant alerts (via, both, Email & SMS) are sent to the management whenever the customer gives feedback
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4
Let diners refer their friends
Once the feedback is captured. The app redirects the customer to share reference details
Provide a personalised feedback form
Once the diner is done with their meal, they get notified to share the feedback
Diner fills the form
Diners rate the restaurant on customisable parameters such as food, service & the overall dining experience
Manage all alerts
Instant alerts (via, both, Email & SMS) are sent to the management whenever the customer gives feedback
Let diners refer their friends
Once the feedback is captured. The app redirects the customer to share reference details
Amplify your diners' experience with the inresto Feedback program
00
NPS Points Increase
0
xIncrease in Loyal Customers
0
xCustomer Data Captured
Receive customer feedback and effectively act on it in real time
Receive customer feedback easily and redress it effectively to retain your customer base
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Key advantages
Customisable feedback form
Customise your feedback form to capture feedback for questions that matter
Know your audiences, their expectations and provide them a fulfilling dining experience
Instant grievance redressal
Let your customers know they are being heard in real-time & act on their grievances immediately
Help your resources to reassure your customers & build trust by acting upon their suggestions or complaints at the earliest
Real-time alerts
Receive digitised feedback alerts instantly & get detailed insights from your smart dashboard
By capturing diverse & quality feedback, identify gaps & efficiently act to uplift your customers' experience
Get detailed insights
Download detailed reports to analyse, identify & take appropriate actions & provide a stellar customer experience
With every specific report, know your capabilities & short-comings to overcome them easily thereby enhancing the overall service of your restaurant
Switch to seamless feedback integration
Say goodbye to boring paper-based feedback forms & streamline the feedback process for your restaurant
Get precise reviews of each item ordered by the customers directly into your POS, with seamless integration, and accordingly measure dish performance
Our clients speak
"The bouquet of services offered, with the syndicate between inresto, Dineout and Gourmet Passport, is customer friendly and takes care of the restaurant’s point of view as well."
Amit Roy
Owner | Watson's
"Thank you Dineout for helping us maximise revenue of Conrad Hotels & Resorts, Bengaluru"
Srijan Vadhera
GM | Conrad Hotels & Resorts
"Thanks a lot, Dineout, for simplifying our operations in a big way."
Nihal Harchandrai
Partner | Theobroma
"Products like inresto have the ability to tackle practically every aspect of a diner’s experience. It also helps us effectively to reach out our diners and then, perhaps, retain them."
Zorawar Kalra
Founder & MD | Massive Restaurants
"The applications helped us with immediate alerts and promoting the brand through various platforms & promotions. Periodic innovations & strategically designing our business helped our brands in many ways."
Aji Nair
CEO | Mirah Hospitality
"With inresto, there’s a sense of clarity in the chaos - that is what inresto platforms brings to us - whether it's the waitlist management product or the feedback product. The ease of accessibility and mobility of technology helps our managers at very high-pressure hours."
Rahul Khanna
Co-founder | Azure Hospitality
