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inresto Feedback

Generate feedback & act on it instantly to retain & acquire your diners

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How does the Feedback program work?

  • 1

    Provide a personalised feedback form

    Once the diner is done with their meal, they get notified to share the feedback

  • 2

    Diner fills the form

    Diners rate the restaurant on customisable parameters such as food, service & the overall dining experience

  • 3

    Manage all alerts

    Instant alerts (via, both, Email & SMS) are sent to the management whenever the customer gives feedback

  • 4

    Let diners refer their friends

    Once the feedback is captured. The app redirects the customer to share reference details

1

Provide a personalised feedback form

Once the diner is done with their meal, they get notified to share the feedback

2

Diner fills the form

Diners rate the restaurant on customisable parameters such as food, service & the overall dining experience

3

Manage all alerts

Instant alerts (via, both, Email & SMS) are sent to the management whenever the customer gives feedback

4

Let diners refer their friends

Once the feedback is captured. The app redirects the customer to share reference details

Amplify your diners' experience with the inresto Feedback program

00

NPS Points Increase

0

x

Increase in Loyal Customers

0

x

Customer Data Captured

Receive customer feedback and effectively act on it in real time

Receive customer feedback easily and redress it effectively to retain your customer base

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Key advantages

Customisable feedback form

Customise your feedback form to capture feedback for questions that matter

Know your audiences, their expectations and provide them a fulfilling dining experience

Instant grievance redressal

Let your customers know they are being heard in real-time & act on their grievances immediately

Help your resources to reassure your customers & build trust by acting upon their suggestions or complaints at the earliest

Real-time alerts

Receive digitised feedback alerts instantly & get detailed insights from your smart dashboard

By capturing diverse & quality feedback, identify gaps & efficiently act to uplift your customers' experience

Get detailed insights

Download detailed reports to analyse, identify & take appropriate actions & provide a stellar customer experience

With every specific report, know your capabilities & short-comings to overcome them easily thereby enhancing the overall service of your restaurant

Switch to seamless feedback integration

Say goodbye to boring paper-based feedback forms & streamline the feedback process for your restaurant

Get precise reviews of each item ordered by the customers directly into your POS, with seamless integration, and accordingly measure dish performance

Our clients speak

"The bouquet of services offered, with the syndicate between inresto, Dineout and Gourmet Passport, is customer friendly and takes care of the restaurant’s point of view as well."

Amit Roy

Owner | Watson's

"Thank you Dineout for helping us maximise revenue of Conrad Hotels & Resorts, Bengaluru"

Srijan Vadhera

GM | Conrad Hotels & Resorts

"Thanks a lot, Dineout, for simplifying our operations in a big way."

Nihal Harchandrai

Partner | Theobroma

"Products like inresto have the ability to tackle practically every aspect of a diner’s experience. It also helps us effectively to reach out our diners and then, perhaps, retain them."

Zorawar Kalra

Founder & MD | Massive Restaurants

"The applications helped us with immediate alerts and promoting the brand through various platforms & promotions. Periodic innovations & strategically designing our business helped our brands in many ways."

Aji Nair

CEO | Mirah Hospitality

"With inresto, there’s a sense of clarity in the chaos - that is what inresto platforms brings to us - whether it's the waitlist management product or the feedback product. The ease of accessibility and mobility of technology helps our managers at very high-pressure hours."

Rahul Khanna

Co-founder | Azure Hospitality

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